FAQ

FREQUENTLY ASKED QUESTIONS

HOW LONG WILL MY ORDER TAKE TO SHIP?

Orders are handcrafted and packed with care. Please allow 2–5 business days for your order to be prepared before shipping.

 

DO YOU OFFER LOCAL PICKUP?

At this time, Velvet Sin is an online store only.

 

ARE YOUR PRODUCTS HANDMADE?

Yes. Every Velvet Sin product is handmade in small batches to ensure quality and attention to detail.

 

HOW LONG DO YOUR WAX MELTS LAST?

Our highly scented wax melts are designed to provide hours of fragrance. Actual burn time will vary depending on your wax warmer and usage.

 

ARE YOUR BATH SALTS SAFE FOR SENSITIVE SKIN?

Our bath salts are made with quality ingredients, however we recommend discontinuing use if irritation occurs. If you have known sensitivities, please review the ingredient list before purchasing.

 

HOW LONG DO PRESS-ON NAILS LAST:

With proper application and care, Velvet Sin press-on nails can last up to 2-4 weeks. Longevity will vary depending on lifestyle and application.

 

DO YOU ACCEPT RETURNS?

Due to hygiene reasons, press-on nails cannot be returned if opened or used. Please see our Returns & Refunds page for full details.

 

HOW CAN I CONTACT YOU?

You can reach us via our social media pages or by emailing mailto:velvetsinco@outlook.com